Career Opportunities

ANAD (National Association of Anorexia Nervosa and Associated Disorders) is hiring! We are the leading nonprofit in the U.S. providing free, peer support services to anyone struggling with an eating disorder. Apply today!

Program Manager

The Program Manager will be responsible for overseeing the operations of ANAD’s Peer Support Services. They will ensure excellent program delivery through the maintenance of programmatic systems and the management of a robust volunteer network. In addition, the Program Manager will supervise the programs staff, while reporting directly to the Executive Director.

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Deadline to apply: Friday, September 3, 2021

How to apply: email a cover letter and resume to

Reports to: Executive Director

Status: Hourly

Location: Chicago / Remote

Expected Hours: 35-40 hours per week

Travel Requirements: None

Key responsibilities will include:

Program Administration:

- Manage the overall implementation of ANAD’s peer support services

- Work closely with ANAD’s Executive Director to develop program performance metrics and tools for implementation

- Maintain volunteer and beneficiary data collection systems and supervise program evaluation processes

- Respond to beneficiary requests and outreach

- Provide guidance to staff and volunteers to troubleshoot programmatic challenges

Staff and Volunteer Supervision:

- Facilitate weekly programs staff meetings

- Supervise and provide ongoing guidance to Program Coordinator

- Conduct supervision calls with Team Leaders and Interns

Volunteer and Beneficiary Engagement:

- Create and implement a recruitment plan for ANAD volunteers, interns and beneficiaries

- Work with Marketing and Communications staff to develop visual and written content for email and social media

- Manage the application, interview, and evaluation processes for volunteer and mentee candidates

Volunteer Training and Development:

- Develop and facilitate virtual training sessions for new and returning volunteers

- Supervise the assignment review and assessment process for all trainees

- Monitor and evaluate training materials and revise as need

- Develop and assist with the execution of continuing education and social engagement activities for current volunteers

Key Qualifications:

As a prerequisite, the successful candidate must believe in ANAD’s core values and be driven by the mission.

While there are no minimum educational requirements for this position, the successful candidate will demonstrate a track record of success in program management, communications, and working with volunteers and diverse stakeholders.

We’re also looking for someone who can:

- Think strategically, remain calm in a rapidly changing environment, anticipate future consequences and trends, and incorporate them into the program plan

- Manage and lead people, with capacity to enforce accountability and empower their team

- Utilize communication skills to maintain high standards of customer support

- Mobilize keen analytic, organization and problem solving skills, which support and enable sound decision making

- Lived experience with an eating disorder is a plus. Must be recovered for at least 2 years. 

Online Referral Services Volunteer

The Online Referral Services Volunteer will assist with the setup and launch of ANAD’s new online treatment referral system, and assist with the management and implementation of ANAD’s referral service, including email and online referral requests. They will compose reports on treatment referral trends, beneficiary satisfaction, etc., and create guides and resources based on research and referral information.

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Deadline to apply: Friday, September 3, 2021

How to apply: email a cover letter and resume to

Reports to: Program Director

Status: Unpaid

Location: Remote

Expected Hours: 5-8 hours per week

Travel Requirements: None

Weekly Tasks:

- Review email and online referral form inquiries

- Research and compose treatment provider referrals

- Compose guides and reports based on beneficiary needs and referral trends (Treatment types, niche resources, insurance concerns)

- Collect, analyze and compose reports on referral satisfaction survey data - Provide assistance with difficult helpline inquiries

- Collect resources and construct internal database of frequently requested resources

Project Deliverables:

- Treatment Provider Referrals

- Referral Trend Report(s)

- FAQ Resources